Customer reviews of Longstone Edinburgh Ltd

By Anonymous on 05 June 2023 | Purchase not verified

Bought my car from here just over a week ago. Love the car! Customer service from Malcolm and his colleagues is great. No pressure (despite visiting many times!), very helpful. Would definitely recommend a look here if you are buying or exchanging a car.

By Anonymous on 26 February 2023 | Purchase not verified

Bought a very high spec Campervan from here, the same spec alphards were selling for about 5 grand more elsewhere. Excellent condition excellent service Would recommend

By Anonymous on 07 January 2023 | Purchase not verified

I had to buy a car quickly and due to the circumstances including time scale and missing a few on line I was in a fix. I found a few others and one was with Longstone and so I had a chat with Malcolm. The thing was I couldn't get the time to physically view the car and time was pressing. We chatted and I explained my predicament and the deal was struck . It was serviced and delivered overnight for the asking price to Oban with 2 days to spare before the Christmas break. Car is great and as described and I can only say what great customer service. Thank you Malcolm and your team.

By Craig M on 27 September 2022 | Purchase not verified

I enquired about a white land rover freelander, after discussing the car with Malcolm and travelling Through from Glasgow to view the vehicle , I was then handed the keys with no pressure to spend my time looking over the car once I had done this and went back with questions I was then given the keys once again to take the car for a test drive to get a feel for it . I found everything fantastic there was no hard sell , no salesman hanging around hovering over you and all in all a great experience and company to deal with . I will be passing the details over to friends and family when looking to purchase any used cars as longstone have my vote

By Paul H on 02 August 2022 | Purchase not verified

I found a car I liked paid in full, but had to cancel, Malcolm was great he said no problem will get that sorted. The banks were being a pain but he kept me updated the whole way. Defo a man of his word! Would have no problem dealing with them again.

By Tatiana C on 26 May 2022 | Purchase not verified

Malcolm was very helpful and made it easy to buy a good car, great service.

By jack a on 22 June 2021 | Purchase not verified

Buying a car can be a stressful experience but have to say Malcolm made the whole process easy, provided a decent PE and dealt with some minor issues quickly & efficiently his young team are a credit to the company

By Peter B on 08 June 2021 | Purchase not verified

What refreshing service, Malcolm and his team have been very helpful with my purchase. No high pressure sales nonsense, I was able to take the car on an no hassle test drive, which really allowed me to get a feel for it. The buying process was easy, and Malcolm delivered my car to me, he has also identified a wheel balance issue while delivering it, which he is covering the cost of fixing, no quibbles, what a refreshing change, I cannot complain, or recommend highly enough.

By Alistair K on 19 April 2021 | Purchase not verified

Excellent friendly service, no faff, they are pro's. My vehicle was priced correctly and came with a raft of extras such as MOT, AA, warranty, new brake pads etc.

By larry H on 15 March 2021 | Purchase not verified

I bought a car from Longstone garage last week i was given the keys and was told totake my time and have a look at it and to take it for a test drive. No pushy salesman, no hovering about when I was looking at the car. Malcolm who organised the sale could not have been more pleasant and helpful. He said the car would go through the workshop before I received it. He replaced 2 tyres and front and rear disc brakes and MOT'd the car for a year, because it did not come up to his standard. Nothing is too much trouble for this garage and he even delivered the car to my home. I f anyone is looking for a good second hand car with exceptional service, then Longstone garage should be there first port of call. Thank you very much Malcolm for everything that you have done for me. I appreciated this quality service as I am an elderly man.

Reply from Longstone Edinburgh Ltd on 16/03/21

Good Morning Larry Thanks for your review and it is all we ask from are customers and i will always go that extra mile to make sure i have done my job 100% and make my customers very happy. was lovely to meet you and your wife lovely people and glad you love the new car. Longstone Edinburgh Malcolm Smith Sales Manager