Customer reviews of Longstone Edinburgh Ltd

By Vince M on 19 March 2025 | Purchase not verified

Bought a cracking Harley Dyna Lowrider from Malcolm, a few years ago. Recently I went in to Longstone Edinburgh and mentioned I had been looking for a particular Toyota Yaris, for a few years, with no luck. About a week later I got a call to say he'd found me one. Great to say, it's now sitting in my drive. Great deal, great dealer, great dealership, thanks guys!

By Dave W on 11 March 2025 | Purchase not verified

Highly recommended, made selecting and buying my new car (Honda Jazz) a breeze. Plenty of helpful information and advice available before purchase, no pressure! Car was in fantastic condition on collection and is exactly what we were looking for.

Reply from Longstone Edinburgh Ltd on 11/03/25

Thanks for your 5 star review its much appreciated

By LJ S on 10 March 2025 | Purchase not verified

Bought a ford cmax a few weeks ago now from Malcolm the manager. Took my time to decide if the car was rite for me & that was not an issue at this garage! There was no hard sale at all I was told to take my time & decide what was best for me.. car come with a free full tank of fuel & 6 months warranty. Can’t thank the team there enough! Hopefully they are there still in 5 years when I maybe thinking of buying something newer again, highly recommend this garage to friends & family! Nothing was too much hassle for them Plus apon collection my car was fully valeted in a prestige condition

Reply from Longstone Edinburgh Ltd on 11/03/25

Thanks for your great review we are glad your happy with your purchase many thanks from the longstone team

By Anonymous on 10 March 2025 | Purchase not verified

Highly recommend longstone Edinburgh Ltd. I bought my car from Malcolm, He was very helpful and friendly. Was a pleasure doing business with him. All staff were great.

Reply from Longstone Edinburgh Ltd on 11/03/25

Thank you for your 5 star review we always try hard for our customers

By Ryan B on 09 March 2025 | Purchase not verified

Experience at Longstone was amazing, the customer service is great and they are only trying to get you the best of what you are looking for, very attentive to your needs and budget also.

Reply from Longstone Edinburgh Ltd on 11/03/25

Thanks so much for your 5 star review we try our best here at longstone

By Michelle J on 01 March 2025 | Purchase not verified

After choosing a car on the website I thought was perfect...but I was unable to test drive as I am out of the country, this lovely team allowed me to place a deposit on it... informing me that the holding deposit would be returned if the car was unsuitable for me. Following this, illness prevented a quick return to Scotland - I was offered more holding time or the choice to have my deposit returned, no quibbles, just kindly emails asking me what I would like to do. I will be returning to Scotland and the first place I will visit for my car needs will be this team. Considerate care is lovely to find and I would like to thank them for theirs. Best wishes to you.

Reply from Longstone Edinburgh Ltd on 11/03/25

Thank you so much for your lovely 5 star review and it was nice to meet you from all the longstone team

By Anonymous on 26 February 2025 | Purchase not verified

I bought my vw golf from longstone garage and the staff are amazing I couldn’t get in on the opening times so the owner Malcolm and Patrick waited till 6 and I had a good test drive and no hard sell they told me to think it over so next day I bought the car they took care of everything the whole experience was effortlessly I will recommend to all my friends and family what a great team.

Reply from Longstone Edinburgh Ltd on 11/03/25

Thanks for your 5 star review all the team at longstone go the extra mile no pushy sales tactics we always say take your time so you get what's right for you

By Anonymous on 26 February 2025 | Purchase not verified

I bought my seat cupra from longstone edinburgh brilliant service from start to finish took my part exchange gave me a great price car looks like a brand new car drives excellent 5 star all the way would recommend to anyone.

Reply from Longstone Edinburgh Ltd on 11/03/25

Thanks you for choosing longstone for your car we try our hardest to get you the car that suits your needs

By Anonymous on 25 February 2025 | Purchase not verified

Best car buying experience I've ever had from start to finish longstone team looked after me all the way I bought a Ford fiesta at the right price they took my old car in part exchange and gave me a 6 months warranty free and even filled the tank with fuel I can highly recommend the longstone garage and team

Reply from Longstone Edinburgh Ltd on 11/03/25

Thanks for your review it means a lot to all the team at longstone

By Anonymous on 25 February 2025 | Purchase not verified

I requested a car viewing for Monday at 5pm, and they said it was okay. As I was nearly there, I emailed to let them know I was on my way, but traffic was horrible—no reply. I called—no answer. When I arrived at around 5:05pm, the place was closed. I emailed again to say I was there. The next day, they finally replied, saying the car had been sold and claiming they didn’t call me because they didn’t have my number. But they did—I can see my phone number in the first email they sent me, which included my name and phone number from Autotrader. A frustrating and unprofessional experience.